about us

Skilled Hands, Caring Hearts, Healthier Futures

Who We Are

At Meridian HealthCare Services Ltd, we are a leading healthcare recruitment agency, committed to connecting skilled healthcare professionals with care providers across the UK. Our mission is to deliver exceptional care by ensuring that every placement reflects our core values of compassion, professionalism, and excellence.

Our Expertise:

Where We Place Our Professionals:

At Meridian HealthCare Services Ltd, we are dedicated to providing compassionate care through professional people, ensuring peace of mind for our clients and a rewarding experience for our staff.
Healthcare Professionals Available
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Years of Combined Experience
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Who We Are

At Meridian HealthCare Services Ltd, we are a trusted and experienced healthcare recruitment agency, dedicated to bridging the gap between skilled healthcare professionals and care providers across the UK. With over 40 years of combined expertise in the healthcare sector, our team understands the critical importance of delivering exceptional care.

Our mission is clear: to provide compassionate, professional, and high-quality healthcare staffing solutions. Every placement we make is a reflection of our commitment to excellence, ensuring that our clients receive dependable support and our professionals find rewarding opportunities.

Our Expertise:

Healthcare Professionals Available
0 +
Years of Combined Experience
0

Where We Place Our Professionals:

With a commitment to “Trusted Healthcare Every Step of the Way,” we ensure peace of mind for our clients and a rewarding experience for our dedicated professionals.

Learn More About Us

Our Journey of Care and Excellence

At Meridian HealthCare Services Ltd, our journey began with a clear mission — to elevate the standard of healthcare staffing across the UK. Founded by seasoned professionals with first-hand experience in clinical and care home environments, we possess a deep understanding of the daily challenges healthcare providers encounter.

Whether it’s covering unexpected absences, meeting long-term staffing needs, or maintaining continuity of care, we are here to ease the pressure. Our service is built on a people-first philosophy, valuing both the carers who provide compassionate support and the individuals who receive it.

We are more than just a staffing agency — we are a trusted partner in healthcare, ensuring that care is delivered with excellence, integrity, and compassion every step of the way.

Who We Are

At Meridian HealthCare Services Ltd, we’re not just a staffing agency — we’re a partner you can rely on. With in-depth industry knowledge and a passion for quality care, we connect talented healthcare professionals with providers in need. Our team is dedicated to supporting both clients and staff with transparency, empathy, and professionalism. Whether you need trusted support or you’re looking to grow your career — we’re with you every step.

Our Mission

At Meridian HealthCare Services Ltd, our mission is to deliver compassionate, capable, and committed healthcare professionals who make a lasting impact. We focus on providing uninterrupted, high-quality care that supports both healthcare organisations and the individuals they serve. By understanding the unique needs of each client, we ensure every placement adds real value. Our goal is to build a safer, stronger healthcare system through trusted, people-first staffing solutions.

Our Vision

Our vision is to become the UK’s most trusted and respected healthcare staffing partner. We aim to set new standards for quality, reliability, and ethical recruitment in the healthcare industry. By nurturing long-term partnerships and consistently exceeding expectations, we’re building a reputation rooted in excellence. Meridian HealthCare Services Ltd aspires to be the first choice for both healthcare providers and professionals seeking a meaningful and rewarding future.

Our Core Values

At Meridian HealthCare Services Ltd, our values shape how we serve and support every client and candidate:

Our Dedication to Quality and Compassion

At Meridian HealthCare Services Ltd, we distinguish ourselves through our unwavering commitment to quality, integrity, and person-centred care. Our reputation is built on delivering exceptional service, fostering strong partnerships, and upholding the highest standards across all aspects of healthcare recruitment and domiciliary care.

Exceptional Talent, Thoughtfully Placed

We employ a rigorous recruitment and vetting process to ensure that every healthcare professional we place is not only highly skilled but also aligned with the values and standards of the organisations and individuals they serve.

Person-Centred Care Solutions

Understanding that each client has unique needs, we provide tailored domiciliary care services that prioritise dignity, independence, and continuity of care. Our bespoke approach ensures that every care plan is both compassionate and clinically sound.

Ongoing Professional Development

We are deeply invested in the growth and development of our staff. Through continuous training and upskilling, we ensure our team remains knowledgeable, confident, and compliant with the latest industry regulations and best practices.

Commitment to Compliance and Quality

We adhere strictly to all relevant legislation and regulatory guidelines, including those set by the Care Quality Commission (CQC). Our policies around safeguarding, data protection, equality, and modern slavery reflect our dedication to ethical and responsible practice.

Inclusive and Diverse Workforce

Diversity is a strength we proudly embrace. By fostering an inclusive culture, we enhance the quality of care delivered, promote mutual respect, and ensure cultural sensitivity across all our services.

Transparent and Responsive Service

We pride ourselves on being approachable, dependable, and responsive. Our clients and staff can expect clear communication, consistent support, and a collaborative approach that promotes trust and long-term success.

Compliance You Can Trust

Who We Work With

How Our Care Process Works

Getting started with Meridian HealthCare Services Ltd is simple, supportive, and stress-free. Here’s how we help.

1

Submit a Care Request

Reach out to us online or by phone to request care for yourself or a loved one.

2

Care Assessment

Our coordinators conduct a detailed assessment to understand your needs.

3

Tailored Care Plan

We design a personalised care package, selecting staff for your requirements.

4

Care Begins

Support starts promptly—whether it’s daily visits, live-in care, or specialised support.

Our Code of Practice

At Meridian HealthCare Services Ltd, our Code of Practice underpins everything we do. It reflects our values, informs our conduct, and guides our commitment to delivering exceptional healthcare services with integrity, compassion, and professionalism.

Commitment to Quality Care

We are dedicated to delivering safe, effective, and person-centred care that promotes dignity, independence, and well-being. All staff are expected to uphold the highest standards of clinical and ethical practice.

Respect and Dignity

Every individual is treated with respect, empathy, and dignity, regardless of age, gender, race, religion, ability, or background. Discrimination of any kind is not tolerated.

Confidentiality and Data Protection

We strictly observe GDPR regulations and maintain confidentiality in all client and staff matters. Personal information is handled lawfully, transparently, and with the utmost care.

Professional Conduct

Our staff act with honesty, integrity, and accountability at all times. Punctuality, reliability, and professional appearance are essential expectations. We maintain clear boundaries and conduct ourselves with the utmost professionalism.

Safeguarding and Safety

We have a zero-tolerance approach to abuse and neglect. All staff are trained in safeguarding and are required to report any concerns immediately in accordance with our safeguarding policies.

Equality, Diversity, and Inclusion

We foster an inclusive workplace and service environment where everyone feels valued and supported. Our practices promote equal opportunity and challenge discrimination.

Ongoing Training and Competence

All personnel are encouraged and supported to participate in regular training and development to maintain and enhance their skills and knowledge. Competence is continually assessed to ensure safe and effective care.

Clear Communication

We promote open, honest, and effective communication with clients, families, staff, and partner organisations. Feedback is welcomed and used constructively to improve our services.

Compliance and Accountability

We comply fully with legal, regulatory, and contractual obligations. We are accountable for our actions and committed to continuous improvement and transparency in all areas of operation.

Client-Centred Approach

We place clients at the heart of everything we do, listening to their needs, respecting their preferences, and involving them in decisions about their care and support.

Our Code of Practice

At Meridian HealthCare Services Ltd, our Code of Practice underpins everything we do. It reflects our values, informs our conduct, and guides our commitment to delivering exceptional healthcare services with integrity, compassion, and professionalism.

Commitment to Quality Care

We are dedicated to delivering safe, effective, and person-centred care that promotes dignity, independence, and well-being. All staff are expected to uphold the highest standards of clinical and ethical practice.

Respect and Dignity

Every individual is treated with respect, empathy, and dignity, regardless of age, gender, race, religion, ability, or background. Discrimination of any kind is not tolerated.

Confidentiality and Data Protection

We strictly observe GDPR regulations and maintain confidentiality in all client and staff matters. Personal information is handled lawfully, transparently, and with the utmost care.

Professional Conduct

Our staff act with honesty, integrity, and accountability at all times. Punctuality, reliability, and professional appearance are essential expectations. We maintain clear boundaries and conduct ourselves with the utmost professionalism.

Safeguarding and Safety

We have a zero-tolerance approach to abuse and neglect. All staff are trained in safeguarding and are required to report any concerns immediately in accordance with our safeguarding policies.

Equality, Diversity, and Inclusion

We foster an inclusive workplace and service environment where everyone feels valued and supported. Our practices promote equal opportunity and challenge discrimination.

Ongoing Training and Competence

All personnel are encouraged to participate in regular training and development to maintain and enhance their skills. Competence is continually assessed to ensure safe and effective care.

Clear Communication

We promote open, honest, and effective communication with clients, families, staff, and partner organisations. Feedback is welcomed and used constructively to improve our services.

Compliance and Accountability

We comply fully with legal, regulatory, and contractual obligations. We are accountable for our actions and committed to continuous improvement and transparency in all areas of operation.

Client-Centred Approach

We place clients at the heart of everything we do, listening to their needs, respecting their preferences, and involving them in decisions about their care and support.

Our Objectives

Our Philosophy

Quality Assurance

At Meridian HealthCare Services Ltd, quality is not just a goal — it is the foundation of everything we do. Our commitment to excellence in service delivery is driven by a robust quality assurance framework that ensures safety, consistency, and continuous improvement across all areas of our operations.
Compliance with Regulations

We strictly adhere to all relevant legal, regulatory, and professional standards, including those set by the Care Quality Commission (CQC), Skills for Care, and other governing bodies.

Continuous Monitoring and Evaluation

We conduct regular internal audits, supervision, and quality reviews to assess service delivery, staff performance, and client satisfaction. Findings are used to implement improvements and share best practices.

Staff Training and Development

All our healthcare professionals receive comprehensive training and are supported with ongoing professional development to ensure their skills remain current, effective, and aligned with best practices.

Client Feedback and Engagement

We actively seek feedback from service users, families, and partner organisations to ensure we are meeting expectations and continuously refining our services.

Incident Reporting and Learning

We have clear systems in place for reporting concerns, complaints, and incidents. Every report is treated seriously and used as a learning opportunity to enhance safety and quality.

Person-Centred Approach

We maintain a focus on person-centred care and tailored recruitment, ensuring that services are built around the individual needs and preferences of each client or organisation we serve.

Patient Testimonials

Hear directly from our patients about their experiences with our care and dedicated support services.
Daniel T.

I was initially nervous about bringing in external help, but the experience with this team has been nothing short of life-changing. They matched me with a caregiver who fits perfectly with my needs and lifestyle. Their approach is professional yet personal — they truly take the time to listen, adapt, and care. Having their support has restored my independence and improved my overall quality of life. I feel respected, supported, and genuinely cared for. I’m incredibly thankful to have found them and would recommend their services without hesitation.

Sophia M.

From the very beginning, the team made us feel confident and supported. The consultation was thorough, and they really took the time to understand our family’s specific needs. The staff are not only highly skilled but also incredibly kind and attentive. They made my father feel valued and cared for every step of the way. Knowing that he had compassionate carers around him gave me such a sense of relief and gratitude. I can't thank them enough for the difference they have made in our lives.

Emma R.

The care team has been absolutely amazing throughout our entire journey. From the initial consultation to the daily support, every staff member showed genuine compassion and professionalism. They treated my mother not just as a patient, but as part of their own family, always ensuring she was comfortable, happy, and respected. It gave our family such peace of mind knowing she was in safe and loving hands. I highly recommend their services to anyone who wants true, heartfelt care for their loved ones.

Get Answer To Your Most Asked questions

Find clear, honest answers to the most common questions about our care services, process, staff, and how we support you or your loved ones.

We Are Here To Help With Your queries !

What types of staff do you supply?

We specialise in providing trained and vetted healthcare professionals, including:

  • Registered Nurses (RGNs, RMNs)
  • Healthcare Assistants (HCAs)
  • Support Workers
  • Social Workers
  • Domiciliary Carers / Home Care Workers
How do I register with Meridian HealthCare Services?

You can register online via our website or contact our candidate support team for assistance.

Are there minimum booking hours?

Yes, we typically require a minimum 4-hour shift, but we are open to discussing your specific needs.

Do I need to pay for anything to register?

Registration is free. You may need to pay for:

  • Your DBS check (if you don’t already have one)
  • Uniforms or ID badge (optional)
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