Compliance

At Meridian HealthCare Services Ltd, we uphold the highest standards of compliance to ensure the safety, dignity, and wellbeing of both our clients and staff. Our robust compliance framework aligns with regulatory requirements and industry best practices.

Key Compliance Areas

We uphold quality and safety through thorough staff checks, mandatory training, policy adherence, and regular audits. Our practices align with legal standards, ensuring data protection, clinical governance, and ongoing professional development.

Pre-Employment Checks

We conduct rigorous checks before onboarding any healthcare professional, including:

Enhanced DBS (Disclosure and Barring Service) checks
Right to work in the UK verification
Proof of identity and address
Employment history and gap analysis
Professional qualifications and training certificates
References from previous employers

Mandatory Training

All staff must complete mandatory training modules aligned with the Care Certificate and CQC standards:

Infection prevention and control
Moving and handling
Basic life support
Safeguarding adults and children
Health and safety
Medication awareness
Equality, diversity and human rights

Policy Adherence

We enforce strict adherence to our internal policies:

GDPR & Confidentiality Policy
Equality, Diversity & Inclusion Policy
Modern Slavery & Human Trafficking Statement
Whistleblowing Policy
Complaints and Incident Reporting Procedure

Revalidation and Professional Registration

We ensure nurses and other regulated professionals:

Maintain active NMC/HCPC registration
Complete annual CPD requirements
Undergo regular appraisals and revalidation support

Audits and Monitoring

We regularly audit:

Staff files and credential records
Training logs and competency assessments
Client satisfaction and service quality
This helps ensure continuous improvement and compliance with CQC and NHS Framework standards.

Data Protection and Confidentiality

We are committed to full compliance with the UK General Data Protection Regulation (GDPR) and the Data Protection Act 2018:

Personal data is processed lawfully, fairly, and transparently.
Candidate and client data is stored securely with limited access.
We provide privacy notices and obtain informed consent.
All staff are trained in data protection principles and cyber security.

Contracts and Documentation

We ensure all candidates and clients receive and sign:

Clear Terms of Engagement or Employment
Assignment Briefs/Job Descriptions
Agency Worker Regulations (AWR) documentation where applicable
Contracts compliant with IR35 rules (where relevant)

Legal and Regulatory Framework

Meridian HealthCare Services Ltd operates in line with:

CQC (Care Quality Commission) regulations
NHS Employers and Framework Agreements
Recruitment and Employment Confederation (REC) standards (if a member)
Health and Social Care Act 2008
Working Time Regulations
Employment Agencies Act 1973

Clinical Governance

We support a strong clinical governance framework:

Clinical supervision and performance management
Reporting and reviewing incidents or near-misses
Ensuring staff competency in specialist care areas (e.g., dementia, palliative care)

Continuous Professional Development (CPD)

To maintain high-quality care:

We encourage ongoing training and skills development.
Staff receive annual training updates and e-learning access.
Professional growth is supported through appraisals and supervision.

Safeguarding and Whistleblowing

We have clear, accessible safeguarding protocols for adults and children.
All staff are trained to recognise and report abuse or neglect.
Our Whistleblowing Policy protects and encourages staff to report unsafe or unethical practices.